Understanding your Corporate Liability for Securing the Safety of Traveling Employees
The duty of care owed to travelling employees is not a new concept for organisations, many of which have mature travel departments, polices and procedures in place to protect both employee and company in the event of a crisis or incident overseas.
Yet for a growing number of organisations, non-compliance and traveller engagement is now starting to become an issue as they are finding their travel policy processes are no longer resonating with a growing number of their travellers. Is this just a generational issue or has the digital world created a new era of choice and control which has heightened the expectations and demands of the corporate traveller?
As Millennials continue to constitute an increasing proportion of the workforce and consumer technology trends offer greater choice and control via new booking formats and sharing platforms, the authority of company travel policies is being put to the test. For organisations who are already struggling with compliance issues, this only looks set to continue for the future. Yet what may represent value for money on the one hand could result in a corporate lawsuit in the event of an incident, should it be proven in court that existing policies had knowingly been breached.
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This conference will recap on the basics of duty of care, corporate liability and the risks which travellers and expats may face overseas. Sessions will explore how to create or update existing policies to satisfy the demands of today’s travellers whilst being sufficiently robust to protect the employer in court.
Through case studies and scenarios, delegates will be able to assess how their own corporate culture and policies compare with those of their peers – and where they could be exposed. How do the young tech giants in Silicon Valley safeguard their travelling workers and expats stationed overseas? What is the latest case law involving companies who have been deemed liable in incidents involving employees overeas?
Day One will focus on traveler profiles, corporate behaviour and the legal and compliance issues which could leave an employer in hot water.
Day Two will focus on the potential risks which corporate business travellers and expats are exposed to and how best to mitigate them. The conference will provide an excellent opportunity to network with peers, swap ideas and best
practice and meet face to face the solution providers who are offering expertise in this area.
Who should attend
Anyone responsible for the travel, security, health & safety and wellbeing of employees, contractors, sub-contractors, volunteers and students while they are overseas will find the event especially useful as will those professionals with an interest in duty of care and limiting employee or student exposure to risk, particularly those involved in the areas of;
• Corporate travel managers and buyers
• Travel safety executives
• Corporate & physical security professionals
• Operational Security & Intelligence
• Global Mobility Professionals
• C Suite and Senior HR executives
• Legal (inhouse & private practice)
• Business Continuity
• Health & safety
• Risk management & insurance
• Relocation Management/Residential Real Estate
• Business Continuity
• Operational security & intelligence
For information, please contact Caroline Fuller at email@example.com Tel +44 (0) 797 4406673
Programme (subject to change)
Day One 14 June 2017
08.15 Refreshments, registration and exhibition
09.00 Welcome from the Chair
Session One: The Current Landscape
09.10 Business travel in an new era of global terrorism
• Understanding the changing face of the terrorism threat
09.35 Perception of risk versus real risk
• How does this affect our decision-making for those under our care?
• Do you terrorist incidents really constitute a travel risk for most companies?
Session One: Introduction
9.10 Defining Duty of Care in the context of travel risk management
• Are you simply putting in the measures to protect your company legally or are you proactively protecting your travelling workforce? What is the difference?
• US as a host to foreign workers and the Duty of care owed
• Attracting overseas staff
Session Two: Traveler profiles
09.35 The changing demographics of business travel
• The rising influence of Millennium travellers – what are their traits?
• How does the perception and tolerance of risk differ among age groups?
• Frequent travellers and complacency – is this a myth?
• Gender differences in thinking about personal safety abroad
10.00 Supporting gay, lesbian and bisexual staff on overseas assignments
• The experiences of gay people working worldwide
• How can employers best support their gay staff and managers to make informed choices about working abroad
• Supporting staff in-country
• Issues around employee privacy, information disclosure and storage
• Influencing workplace cultures abroad
• What are ‘best in class’ companies doing to ensure equal opportunities for their employees globally?
10.25 Managing the travelling employee with a long-term health condition
• Conditions which are not under control
• Traveller stress and the impact on health conditions
• Best practice guidelines for the diabetic traveller
• Early and undisclosed pregnancy
• Rare blood groups and transfusions – what you need to know
• Availability of prescription drugs / avoiding substandard and counterfeit drugs
• What should a pre-travel check in tail and when should a trip be cancelled?
• How do laws relating to medical screening differ around the world?
• Gender and age differences in travel associated disease.
11.00 Refreshment Break
Session Three: Legal
11.25 Bleisure – understanding liability in the context of extended vacation
• Why is employee accountability a grey area for employees who bolt on leisure days to a business trip?
• The moral obligation to advise on cover restrictions
• Traveller tracking during leisure – where do privacy boundaries lie?
11.50 What approach should employers take to reduce their liability exposure to uncapped personal injury claims?
• Workers Compensation V personal injury claims
• How far does the Workers Compensation exclusivity bar extend?
• How might an injured business traveller or expat implicate cross border choice-of-law?
• How enforceable are employee-signed election of remedies?
12.25 PANEL SESSION What are the challenges around the disclosure and storage of information relating to your travellers’ profiles?
• Disclosing pre-existing conditions and medical risks-who should know?
• What impact may requirements have on disability acts?
• sexual orientation
• sharing information with third parties
• taking partners on business trips
• keeping track of expat families
• internal access to personal information and data breaches
• the latest laws impacting the storage and access of personal information
Session Four: Insurance
2.00 Where are the gaps in your insurance?
• What should the prudent insurance buyer be looking for
• The difference between business travel insurance and private medical insurance
• Outpatient treatment abroad-what should you be looking for in a policy?
• Uninsured claims and employer liability
• Are you covered for a criminal prosecution overseas?
• Is your medical expense insurance adequate for the regions in which you now operate?
Session Five: Immigration
2.25 Immigration trends which employers should be aware of
• Immigration developments in the US – updates on foreign national entry restrictions
• Impact on employers with foreign talent in their U.S. workforce
• Impact of new immigration rules on Silicon Valley
• The latest immigration trends
• How to avoid confusion and hassle over visa processes
• Why you could fail your next immigration audit.
Session Six: Corporate behavior and compliance
3.00 Corporate behaviour, Millennial mindsets and compliance challenges
• Restrictive and inflexible travel policies, how long will these be fit for purpose as Millennials continue to constitute increasing numbers in the workforce?
• Are companies allowing Millennials to reshape their internal travel procedures to the extent that the company no longer satisfies its duty of care owed to travelling employees?
• Why is non-compliance still an issue if it is not part of any employees remit to explore their own travel options?
• Flexibility and open-booking – how might this shape up in the court rooms following an incident overseas where corporate liability is suddenly thrust into the limelight?
• Does non-compliance have any consequence for the offender?
• Refusal to adhere to policy-what is the employer recourse?
3.55 Managing misconduct overseas – how expats and their families unintentionally run afoul of foreign laws
• Expat complacency over local laws and regulations
• Segregation of expats exacerbating ignorance of moral boundaries
• Keeping current and informed as to changing local cultural laws
• Due diligence in providing legal assistance on a global basis
• Special concerns over alcohol and drug related offenses
4.25 PANEL SESSION What challenges do organisations face when incorporating sharing economy providers into their travel policies?
• What is a company’s legal exposure when its internal travel policies are knowingly being undermined
• The dangers of a passive response to employee demand
• Signing off on occasional use
• The most likely scenarios involving corporate liability
• Complying with duty of care – how might the courts view this?
• Best practice for using peer-to-peer services
• Ensuring the legality of providers in your destination.
5.05 Close of Day One and Drinks Reception
Day Two Thursday June 15, 2017
8.30 Refreshments and exhibition
9.00 Welcome from the Chair
Session Seven: The current risk landscape
09.10 Security and medical stats from 2016
• What was predicted and what was not?
9.40 Perception of risk versus real risk
• How does this affect our decision-making for those under our care?
• Do terrorist incidents really constitute a travel risk for most companies?
• Understanding the changing face of the terrorism threat
Session Seven: Cyber
10.05 The Cyber Threat Landscape
• Nation State espionage set to increase
• The ease with which cyber criminals can target business travelers
• Stealing company information to leverage against individuals and organisations
• How cyber criminals sell the movement of your travelers to competitors
Session Eight – Crisis Management
10.30 Managing workers during a crisis situation
• Putting your crisis management plan into action
• Challenges around lack of time and willingness among key stakeholders to practise tabletop exercises.
• What potential dangers arise from social media usage during a crisis and should the families of at risk employees be offered pre-incident guidance on its use?
• Communicating during a crisis – protecting your reputation and brand
Session Nine – Roundtables
All round-table sessions will take place simultaneously and will each last for one hour. The round table sessions are designed to be interactive and encourage discussion in smaller groups on a range of topics. These sessions enable delegates to drill down deeper into the subject of their choice, to pick the brains of the host and to hear the thoughts and swap ideas with their peers in the group.
Roundtable 1 – Training your staff in situational awareness
Roundtable 2 – Corporate tax violation and the accidental expat
Roundtable 3 – Risk assessing your business – what are your most likely worst case sceanios?
Roundtable 4 – How the sharing economy is meeting the needs of the business
Roundtable 5 – Best practice for reintegrating the returned expat
Roundtable 6 – Risk assessing overseas neighbourhoods and housing
Roundtable 7 – C-Suite buy-in – Overcoming the hurdles to investment in TRM tools and policies
Roundtable 8 – Hotel security Safeguarding rules for approving foreign hotels and ground transportation
Roundtable 9 – How can cross cultural awareness training improve safety?
Roundtable 10 – Finding the gaps in your travel policies which could leave you in hot water
Roundtable 11 – Understanding the scope and limitations of assistance offered by your consulate or embassy overseas
Roundtable 12 – Complying with bribery and corruption acts when networking overseas
Session Nine: High risk people and hostile environments
2.00 High Risk Employees in High Risk Countries
• Educating high risk employees on their personal level of vulnerability
• Hardening their security posture
• To self drive or not?
• Working in anti Western environments
• The selection and use of private security providers
• Recognizing the exponential growth in information-based incidents
• Executive or brand protection?
• The skills and competencies of next generation protection professionals – what will get you hired in 2020?
2.25 Kidnap target selection-who makes an ideal K&R target?
• Which job functions within your own organisation could be a typical target and how do you lower their profile?
• What works and doesn’t not work in this regard?
• Am I being followed? – detecting hostile surveillance and the build up to an attack
• Developing their overall situational awareness
• Adopting good practices for kidnap prevention – taking steps to make yourself an undesirable target
• Global kidnapping trends – where, why and how do different kidnap for ransom business models flourish?
2.50 Evacuating personnel from high risk areas
• Risk, threat and vulnerability considerations when designing business continuity based contingency and evacuation plans
• Designing a region wide contingency plan to both keep your employees safe as well as allowing business continuity
• Tabletop drills as a preparation and training tool
• Case Studies. Successes, lessons learned and follow up actions
3.15 Post incident management and employer obligations
• Why are organisations worried about PTSD?
• Absenteeism and presenteeism
• Early identification of PTSD-are your managers able to recognise the early signs and do they have the treatment tools to support the individual?
• Why screening your employees pre-deployment does not work
• Peer support training
• The risks of psychological de-briefing
• Snake oil salesmen and quick trauma cures
15.50 Chairs Closing remarks
16.00 Close of conference and refreshments
Copyright © 2017 CONTEGO EVENTS LTD
Greg is a regularly consulted authority on air transportation, having been quoted in national publications including: The Wall Street Journal, The Boston Globe, The Denver Post, The New York Times, Forbes and CNN.com. Raiff is a contributor on regional news features covering the air travel industry.
Greg has over 28 years’ experience at the helm of air transportation and services companies. His first business, StudentCity.com was founded in his Middlebury College dorm room in 1989 and subsequently acquired by TUI Travel PLC, a FTSE 100 leisure travel company listed on the London Stock Exchange (TT.L), with over 53,000 employees worldwide.
As Regional Security Director, Americas for International SOS and Control Risks, Matthew is responsible for travel security assistance and assessments for all countries in the Western Hemisphere. Prior to joining International SOS, he was the Security Director for the largest mobile service provider in Honduras. Matthew spent 14 years with the CIA with overseas postings in Chile, Argentina and ultimately as Chief of Station Honduras. Matthew has a Bachelor of Science degree in electrical engineering and a Bachelor of Arts in Spanish literature from Rice University, Houston, Texas. Matthew also studied Spanish and Latin American history at the University of Chile in Santiago and has travelled extensively throughout Latin America.
When it comes educating the public on end-user travel and meeting risk reduction techniques, Detective Coffey has a unique background in the areas of travel and meeting risk.
An internationally known speaker, author, and risk reduction expert, he recently retired as a Detective Sergeant with the Los Angeles Police Department (LAPD) which provided him real-life, street crime and travel risk experience.
A pioneer in travel crime investigations, he founded the LAPD’s Airport Crimes Investigations Detail where he investigated numerous crimes committed against travelers which occurred at LAX, surrounding hotels, parking lots, car rental agencies, as well as meeting and event facilities. This first-hand expertise resulted in his ability to anticipate, recognize, and develop travel crime and risk avoidance countermeasures that he has been sharing with corporate and association audiences around the globe.
During his three-decade plus career, he became an internationally recognized expert and training consultant in travel crime avoidance tactics and has been conducting thought-provoking crime and risk awareness seminars for organizations and associations, both domestically and internationally.
He’s been featured on numerous TV appearances, including ABC’s “20/20”, “The Today Show,” and the Travel Channel’s series “Travel Schemes and Rip-Off’s Revealed.” He’s also the author of “Travel Beware, an Undercover Cops Guide to Avoiding Travel Crime.”
He is a member of the Association of Corporate Travel Executives (ACTE) and is an instructor and faculty member at the University of Southern California’s Safe Communities Institute. He resides with his family in Calabasas, California, a suburb of Los Angeles.
Dr. Myles Druckman has over 25 years’ experience managing international medical services and operations for multinational organizations. He leads a team of experts who advise and support many Fortune 500 companies in developing and managing global health programs, and is considered a thought leader in pandemic planning and global corporate health. Dr. Druckman is a published author on international health risks, and is a regular resource for print and TV media on global health issues. Dr. Druckman has recently been leading the development of new innovative technologies to mitigate global health threats. Previously, Dr. Druckman spent 10 years running medical service operations in both Moscow, Russia and Beijing, China. Dr. Druckman is co-chairman of the International Corporate Health Leadership Council, and is a former World Economic Forum Global Leader of Tomorrow.
W. Michael Susong is an experienced intelligence professional in both government service and private industry. Mike distinguished himself as a former CIA operations officer and served in combat on three continents as an Army Major. He has a Masters degree in Strategic Intelligence from the Defense Intelligence Agency and was awarded the CIA’s Intelligence Star for heroism in the field.
In the private sector Mike created competitive intelligence programs for Fujitsu Limited and Ernst&Young LLP, and cofounded the cyber security company, iSIGHT Partners (acquired by FireEye). He went on to establish the industry’s first cyber threat intelligence programs at Pacific Gas and Electric Company and at Visa Incorporated.
He is the former Chair of the Council on Competitive Analysis of The Conference Board™, former Board of Directors of the Strategic and Competitive Intelligence Professionals™, is a Certified Information Security Manager (CISM™) and Certified Protection Professional (CPP™). As a volunteer, Mike is active in Orphan Secure, a NGO focused on countering global child exploitation, the National Eagle Scout Association, and as a Wilderness First Responder
Clay is the Vice President of Global Security for Groundwork. He served in the US Army in 2003-2013, graduating from the United States Military Academy at West Point with a degree in Unconventional Warfare. Clay is an Infantry officer and has lead soldiers in combat in both Iraq and Afghanistan. He has over 10 years experience as a firearms and combat mindset instructor, and worked protective details and security assignments for the US government in multiple combat zones and domestic events. Upon leaving active duty, Clay spent time as a Senior Management Consultant for a Dallas-based consulting firm, serving public and private companies across the United States. Since joining Groundwork in 2015, Clay has sourced, trained, deployed, and lead security personnel and operations in North America, Europe, the Middle-East, and Africa.
Dick Atkins, owner of Dick Atkins, Esq. is an attorney from Philadelphia who specializes in assisting companies and individuals on legal issues in foreign countries. He is an owner of International Recoveries, LLC and lectures at travel insurance conventions. He is on the Board of Directors for the United States Travel Insurance Association.
In the Dec. 2003 / Jan. 2004 edition of National Geographic Adventure Magazine, Mr. Atkins is referred to as “the Houdini of fast escapes from international prisons.”
Mr. Atkins also represents several travel assistance companies. “Say a travel insurance company has spent money on an auto accident claim filed by an insured traveler where somebody else caused the injury,” says Atkins, “my company International Recoveries, LLC helps the insurance company recoup their money”.
“We also help the individual try to get compensation for pain and suffering or money for loss of work, etc., which the insurance company would not cover,” said Atkins.
Atkins has literally been bailing out North Americans and North American Corporations abroad since over 30 Years. He also represents foreign nationals on U.S. soil. U.S. Embassies, U.S. Insurance and other large corporate entities.
As Global Head of Business Travel at Airbnb, David Holyoke is responsible for the strategic direction, execution and operation of the company’s rapidly accelerating Business Travel vertical. With twenty years of experience, David is focused on revolutionizing the way business travels by championing the needs of those that have to travel. At Airbnb, his responsibilities include working with a cross-functional team from Sales, Client Management, Operations, Marketing, Product, Analytics, Finance and Engineering.
Prior to Airbnb, David established and built Travel Leaders Corporate into one of the nation’s largest travel management companies. He began his career in sales at American Airlines, eventually leading international sales and marketing efforts at the airline’s Boston, New York and Miami hubs.
Above all else, David is a father to three independent-minded daughters, who keep him grounded and seeing the world through a very different lens.
John Endert is a Senior Manager with Cisco Global Protective Services and has been with the company since October 2011. In this role, as part of a larger team, John has regional and global responsibilities for Travel Risk Management, Investigations, Protective Work, Incident Management, and Event Security Management. Prior to joining Cisco, John was a Vice President and Regional Security Manager for Union Bank in San Francisco. He has also served as Director of Security for the Whitman for Governor campaign in California and as a Senior Manager overseeing Executive Protection and Investigations for eBay. John has also served with ATAP (Association of Threat Assessment Professionals) as the Secretary, Vice President, and President of the Northern California chapter.
Prior to his corporate career, John was in law enforcement in the California Bay Area, serving nine years with the Contra Costa County Sheriff’s Department as a Deputy Sheriff.
Suzanne Garber is the CEO of Gauze, the world’s largest database of hospitals outside the United States whose mission is to inform and connect the hundreds of millions of international travelers who find themselves sick abroad. She is also the author of SAFETY NETwork: A Tale of Ten Truths of Executive Networking, Executive Producer of the documentary, “GAUZE: Unraveling Global Healthcare,” and Adjunct Professor of Innovation and Entrepreneurship at Temple University in Philadelphia, PA.
Suzanne Garber speaks with authority, compassion, and humor about her experiences as entrepreneur, corporate executive and filmmaker. Suzanne has been featured in the NY Times, USA Today, US News & World Report, and BusinessWeek, amongst others, and has spoken at dozens of international conferences focusing on risk mitigation, disaster recovery, medical and security networks, and globalization. She is a tri-lingual, dual US-EU citizen who has lived in 8 countries, traveled to 90+ nations plus all 7 continents, and holds a masters degree from the University of Pennsylvania and a Bachelor’s degree from Rutgers University.
After leaving the US Marine Corps as a captain in the early 1990s, Brian has pioneered corporate executive protection services internationally for Fortune 500 companies, high net worth families and NGOs. He is also co-author of “Corporate Executive Protection: An introduction for corporations and security professionals.” and the Subject Matter Expert Chair of the ASIS Executive Protection Council. Brian has provided protection at the highest levels of corporate and philanthropic environments for 22 years, in over 35 countries. With his demonstrated ability to align security operations with both the client’s organizational goals and personal preferences, Brian uses his strong relationship building, collaboration and project and vendor management expertise to create protective strategies that deliver program efficiencies and customer satisfaction. He graduated from the University of Washington with a BA in Sociology.
As an Executive Vice President at AS Solution, Brian works with many clients as a strategist and advisor as well as being a leader of business development, marketing and social media for the company.
Mr. Torres is a seasoned professional in the health, safety and crisis management fields with over 20 years of experience. He currently leads the Environmental Health and Safety programs at Palo Alto Networks in Santa Clara, CA and prior to that was the Global Director of Health, Safety and Emergency Management for Salesforce.com as well as other Fortune 500 companies.
During his tenure at Salesforce.com, Mr. Torres managed all crisis events affecting employee health and wellness. This includes managing Salesforce.com’s response to Hurricane Sandy where over 200 employees were affected, establishing their first ever, national disaster relief program coordinating the evacuation of employees during the Tel Aviv missile attacks. Mr. Torres has a specialized background is crisis response and employee communication and has been an extensive partner with International SOS during the development of global pandemic preparedness planning, response to SARS and other global health risk out breaks.
In addition to Mr. Torres’ he is also known for being the Founder of First My Family. First My Family is a survival preparedness company that provides emergency kits, supplies and consulting resources to high tech businesses throughout the globe. First My Family is known worldwide for being a partner and licensee for the hit TV show, AMC’s The Walking Dead TV where Mr. Torres created AMC’s The Walking Dead Survival Kit and Zombie Preparedness Apocalypse Kit. Mr. Torres as well as First My Family have been featured locally in the Bay Area and by the Huffington Post as an entrepreneur.
Pawan is Co-founder & CEO of MitKat Advisory Services, a premium operational risk management firm in APAC headquartered in India. Its a go to firm for any assistance in that region.
Pawan has more than two decades of experience in the security & Crisis management domain. He has led several high profile risk consultancy assignments with industry leaders across verticals for more than 100+ blue chip companies and assisted them in security risk management and assessments. In his previous role as Head – Operations, he was responsible for Physical & Information Security, Business Continuity Management and Technology Consulting at Mahindra group.
Pawan is also an acknowledged thought leader in security risk management and speaks regularly at prestigious forums like OSAC, ACSG etc. and on TV channels. He has authored several articles in professional journals and has been selected as one of the few security professionals in the country to be part of delegation representing India in the India-US security professionals meet in US in 2014. He is also a visiting faculty at leading management institutes in India. Also, elected as Secretary of Mumbai chapter of American Society for Industrial Security (ASIS).
Pawan has served in Indian Navy in Submarine arm for more than seven years.
His academic and professional qualifications include M.B.A. from and has qualifications like CISA, CISSP, CBCP, among others.
Diane Rish is an Immigration Attorney with Erickson Immigration Group based in Arlington, Virginia. Diane has worked in the field of business immigration law for more than seven years, in Arizona, North Carolina, and most recently in Virginia. While well versed in all aspects of U.S. employment-based immigration, her current practice focuses on L-1 intracompany transferee visas, EB-1 immigrant visa petitions for multinational managers and executives, and I-9 worksite compliance issues. Diane earned her Bachelor of Arts degree from Tufts University in Boston, Massachusetts and her Juris Doctor degree from the University of Virginia School of Law in Charlottesville, Virginia. She was a Rotary International Ambassadorial Scholar to Chile for a year in 2008 and is fluent in Spanish and French. Diane spent her early years in Canada, France and Switzerland.
Hiba M. Anver is a Senior Attorney on the Immigrant Visa Team of Erickson Immigration Group. She has practiced for over 8 years, and focuses primarily on the employment-based green card process. Hiba has extensive experience in all aspects of PERM, I-140s, and I-485s. She also advises Fortune 500 companies on the immigration-related impact of mergers/acquisitions and other forms of corporate restructuring. She is a frequent speaker on employment-based immigration topics, and has lectured on immigration law at George Washington University School of Law and the University of Texas at Arlington. Her past experience includes Appeals/Oral Argument before the Fifth Court of Appeals.
Tony Sparks spent 25 years in the United States Army with most of his career assigned to Special Operations Units responsible for Counter Terrorism and Hostage Rescue worldwide. After retirement, he continued his career as a Government Civilian (GS-14) at the United States Special Operations Command Headquarters and was directly responsible for the only program within the Department of Defense and U.S. Government that conducts Security Surveys / Vulnerability Assessments for 300+ Embassies, Consulates, and their associated hospitals, schools, and facilities. In the Maritime Industry, he was responsible for surveying over 600 U.S. Flagged cruise liners, U.S. Merchant Marine cargo ships, 50 international ports and harbors, as well as gas and oil platforms deemed significant to the U.S. Government. He was also responsible for providing technical and tactical security advice, vulnerability assessments, and recovery options to the U.S. Olympic Committee as well as the U.S. Athletes attending and participating in all Olympic Games from 1998 to 2008. Additionally, he provided security consulting for the 2005 – 2007 NFL Super Bowls.
Member of American Society of Industrial Security since 2009
International Ship and Port Facility Security (ISPS) Certified since 2009
Member of the Contact Group on Piracy Off the Coast of Somalia, 2010
Member of the Special Advisory Council on Human Trafficking, 2013
Special advisor to the U.S. Sectary of State and State Department on Secure Aviation Transportation in Iraq and Afghanistan 2009
1998-2008 Provided, implemented, and executed the overall security assessment and operational plan for the U.S. Olympic committee as well as the U.S. Athletes
2005 – 2007 Provided security consulting to the Special Crises Management Teams for 3 NFL Super Bowls
Disaster relief planner for Indonesian Island of Sumatra tsunami, 2004
Senior Planner for the Evacuation of the U.S. Embassy in Lebanon, 2006
Senior Planner for the Evacuation of the U.S. Embassy in Libya, 2006
Senior Planner and Mission Lead for the removal of Blackwater from Iraq, 2009
Senior Planner for the Evacuation of the U.S. Embassy in Syria, 2012
Senior Planner and Mission Lead for the Evacuation of Non-Essential Personnel from the U.S. Embassy in Lebanon, 2014
Rescued 49 Children abducted and sold into the Human Trafficking Industry, 2007 to present
Ryan Pierce is a Kansas City, MO native and has worked in a variety of roles within Procurement for more than 10 years. Currently, he is the Americas Travel Manager for Salesforce, focused on their global air and transportation strategies. In addition he continues to help build upon their Social, Mobile and Open platform within the Travel Industry and their Road Warriors Community. Prior to his current position he has managed a variety of spend categories, including Travel at HNTB and KCS Railway. Ryan sits on the board for Bay Area Business Travel Assn as VP of Technology and the Technology Committee for GBTA. Ryan now lives in San Francisco and enjoys traveling, hiking and spending time with friends in his spare time.
Jim Krampen is the co-founder of Seven Corners, Inc., which was founded in 1993 with Justin Tysdal. Their goal was the creation of an international travel insurance company focused on personalized customer service and high quality products. Under Jim’s leadership, the company, which began with one retail product, has become a multinational, multifaceted organization. Today, Seven Corners provides numerous products and services to a variety of markets worldwide.
With over 25 years of experience in the insurance industry, Jim offers extensive knowledge and expertise in the areas of benefit design, underwriting, and distribution of insurance programs. He has directed the development of the company’s program management services by effectively partnering with insurance carriers and customers to design and implement customized retail insurance programs for various markets.
Jim has a bachelor’s degree from Purdue University and currently serves as a Board Member and Membership Chairperson for the United States Travel Insurance Association (UStiA). As a respected authority on international travel, expatriate medical insurance, and insurance niche markets, he often speaks on various insurance topics.
Jim is married and has 7 children. When he is not coaching or cheering on his kids’ sports teams, he enjoys building and racing motorcycles and cars.
Bob Howell serves as Senior Advisor, Critical Operations, Global Operations. He is a key component to our Global Operations Division and responsible for the management and control of our Global Response Partners in support of client requirements around the world.
Bob joined iJET in 2013 and has been instrumental in providing Command, Control, Communications and Intelligence (C3I) oversight. He has subject matter expertise in security management, internal investigations, physical security, technical security, surveillance detection/counter-surveillance and protective service operations.
Prior to joining iJET, Bob proved to be a successful founder and business owner of a Security and Intelligence company. He has held the position of Director of a defensive Counterintelligence Program for a U.S. Government Department Defense Contractor. He was also the Crisis, Protective Service and Investigative Lead for Accenture’s Global Asset Protection Team, reporting to the Chief Security Officer where he managed a team of professionals responsible for North America and the Caribbean initiatives.
As a Marine Corps veteran and Counterintelligence Sub-team Commander, Bob has been responsible for providing global technical mission support specific to defensive and offensive counterintelligence special operations in support of DoD operations around the world.
Upon graduating from Rutgers University with a B.A. in English, and working as a 5th grade school teacher in Hamilton, NJ where he grew up, Brooks entered the career of law enforcement as a New Jersey State Trooper. He spent 8 of his 10 years as a Trooper on the New Jersey State Police Executive Protection team where he became a supervisor on the detail responsible for safety of the last two New Jersey Governors. In 2013, he resigned from his position with the state police to enter into the private sector and became Manager of Operations for the Facebook Executive Protection team. After successfully transitioning from the public to the private sector, Brooks moved on to the position of Head of Executive Protection and Physical Security for a cybersecurity company called Tanium. He is responsible for the creation, and implementation of the security program for the executives as well as the global security strategy for the corporation.